Development of the ICTAS began in 1998 – under the Government of Jamaica’s Tax Administration Reform Programme (TAXARP). The system essentially seeks to provide a single integrated facility for tax type registration, taxpayer and revenue accounting, payments and returns processing, compliance and delinquency control, taxpayer classification, audit, assessment and case management. System development began with the use of external consultants. In August 2000, we assumed responsibility for the completion of the development work and implementation of the system.