Re-Opening of Front Entrance, Commissioning of the New Elevator and Commemoration of the 38th Anniversary of eGov Jamaica Limited

In Photo (left to right): Ms. Sophia Williams, Director, Finance, Planning and Enterprise Procurement, Mrs. Anika Shuttleworth, Chief Executive Officer (Acting), Mrs. Fern Townsend, Department Head, Administration, and Mr. Edward Samuda, Director, Human Resource Management & Administration.

On the afternoon of April 30, 2024, the Management and Staff of eGov Jamaica Limited (eGovJa) gathered to participate in a ceremony to observe the re-opening of front entrance of the building, which had been closed since March 2023 to facilitate construction associated with the installation of an elevator. This project had its origins in the passage of The Disabilities Act in October 2014. Section 36 (2) of the Act requires, in part, that: “…the owner or an agent of an existing public or commercial premises shall make alterations thereto, which will cause the premises to be readily accessible and usable by a person with a disability…” Phase 1 of our efforts to be compliant with the Act saw the construction of a wheelchair ramp, with railings, to facilitate ease of access to the front entrance of Building 1.

Phase 2, which was recently completed, saw new construction and building modifications to facilitate the installation of a commercial elevator to provide access to the 1st floor for persons in wheelchairs. Additionally, a new restroom which facilitates wheelchair access was constructed on the 1st floor. As such, employees also gathered on April 30th to witness the commissioning of the new elevator and experience taking a ride. Thirdly, and by no means last, employees gathered to commemorate the 38th Anniversary of eGov Jamaica Limited, which commenced operations in April 1986 as Fiscal Services (EDP) Limited.

We are implementing the ISO9001:2015 Standard!

The organization decided to implement the International Organisation for Standardisation (ISO) 9001:2015 Standard that establishes a benchmark for creating quality management systems worldwide.    One of the main services provided by the organisation is software engineering, thus particular focus is being given to implement a Software Engineering Quality Management System (SEQMS).

We are committed to delivering the highest level of service to you, and as a service provider, implementation of this Standard will improve the quality of and satisfaction with the service provided.

The implementation of the SEQMS demonstrates our commitment to improving our service delivery and we now share our Quality Policy & Objectives below:

Quality Policy Statement

eGov Jamaica Limited is committed to consistently providing products and services that meet or exceed the requirements and expectations of our customers, and comply with legislative requirements and industry standards.  We achieve this by continually improving our processes and maintaining a cadre of highly skilled, engaged personnel.

The Software Engineering Quality Objectives are:

  • To attain a mature software delivery process by Q4 2023-2024 that improves the Software Delivery Efficiency (SDE) by at least 50% over the baseline established in April 2022. 
  • To consistently deliver application software to customers that meet their requirements with at least 70% customer satisfaction rating by the end of the 2023-2024 fiscal year.

The organisation seeks to complete implementation of the SEQMS during the fiscal year 2023 – 2024, and will join other GOJ Ministries, Department and Agencies (MDA) in being ISO 9001:2015 certified.

We look forward to your support on this journey as you provide feedback through any of the available mechanisms and we will keep you apprised of our progress.

INVITATION FOR BIDS – PROCUREMENT OF INDIVIDUAL CONSULTANCY – PROJECT MANAGER FOR NEW TICKET MANAGEMENT SYSTEM PROJECT

eGovJa seeks to engage suitable candidates interested in INDIVIDUAL CONSULTANCY – PROJECT MANAGER FOR NEW TICKET MANAGEMENT SYSTEM PROJECT. Please view/ download the following documents for information.

https://www.egovja.com/wp-content/uploads/2022/11/Advertisement-Project-Manager-Individual-Consultant_v.pdf

INVITATION FOR BIDS – PROCUREMENT OF INDIVIDUAL CONSULTANCY SERVICES – FOR 2 IT SECURITY ENGINEERS

eGovJa seeks to engage suitable candidates interested in INDIVIDUAL CONSULTANCY SERVICES – FOR 2 IT SECURITY ENGINEERS. Please view/ download the following documents for information.

https://www.egovja.com/wp-content/uploads/2022/11/Advertisement-IT-Security-Engineers-Individual-Consultants-v2_v.docx